Privacy Policy
Last updated: June 4, 2026
This Privacy Policy explains how trustio.shop (“we”, “us”) collects, uses and protects your personal data when you use our service. We aim to collect only what we need to run the store.
1. Data We Collect
We may collect:
- Account data — nickname, email address and/or Telegram handle, and a securely hashed password.
- Order data — products purchased, amounts, chosen cryptocurrency, the payment address and transaction id, delivery destination and any comment you add.
- Technical data — basic information needed to keep you signed in (session cookie) and to operate and secure the site.
We do not store credit-card details — payments are made in cryptocurrency.
2. How We Use Your Data
- To create and secure your account and keep you signed in.
- To process orders, verify payments on-chain, and deliver products to your chosen channel.
- To provide support and respond to your requests.
- To detect fraud and abuse, and to comply with applicable law.
3. Cookies
We use a strictly necessary cookie to maintain your signed-in session and, with your consent, optional analytics to understand and improve how the store is used. You can choose “Essential only” in the cookie banner to limit cookies to what is required for the site to work. You can also clear cookies in your browser at any time.
4. Blockchain & Third Parties
Cryptocurrency transactions are recorded on public blockchains and are outside our control. To verify payments and convert prices we query third-party blockchain and exchange-rate APIs. These providers process the payment address and transaction data necessary to confirm your payment.
5. Data Sharing
We do not sell your personal data. We share it only as needed to operate the Service (e.g. the delivery channel you choose), to comply with the law, or to protect our rights.
6. Data Retention
We keep account and order data for as long as your account is active or as needed to provide the Service, resolve disputes and meet legal obligations. You may request deletion of your account and associated personal data through our support channels.
7. Security
Passwords are stored only as salted hashes, and sessions are signed. While we take reasonable measures to protect your data, no method of transmission or storage is completely secure.
8. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, export or delete your personal data, and to withdraw consent for optional processing. To exercise these rights, contact us through the support channels listed on the homepage.
9. Changes
We may update this Privacy Policy from time to time. The “Last updated” date reflects the current version.